Privacy Policy

๐Ÿ“œ Privacy Policy โ€“ Grace & Edward

Grace & Edward manages this store and website, including all related information, content, features, tools, products, and services, to provide you โ€” our valued customer โ€” with a personalised shopping experience (the โ€œServicesโ€). Grace & Edward uses the Shopify platform to deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or use our Services, make a purchase, or otherwise interact with us.

In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will take precedence with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect

When we refer to โ€œpersonal information,โ€ we mean information that identifies you or can reasonably be linked to you. It does not include anonymous or de-identified data.

Depending on how you use our Services and as permitted by law, we may collect the following types of personal information:

  • Contact Information: Name, address, billing and shipping addresses, phone number, and email address.

  • Financial Information: Credit/debit card details, bank account information, payment confirmations, and transaction data.

  • Account Details: Username, password, preferences, and settings.

  • Transaction Data: Items you browse, add to cart, purchase, return, exchange, or cancel.

  • Communications: Information contained in messages or emails you send us.

  • Device Information: IP address, browser type, network connection, and device identifiers.

  • Usage Data: Information about how you interact with our Services, including browsing behaviour and activity on our site.

How We Use Your Personal Information

We may use your personal information for purposes including:

  • Providing, personalising, and improving our Services.

  • Processing payments and fulfilling orders.

  • Conducting marketing and advertising campaigns.

  • Ensuring security and preventing fraud.

  • Providing customer support.

  • Complying with applicable laws and regulations.

Sharing of Personal Information

We may share your personal information with third parties when necessary, including:

  • Shopify, and trusted service providers (IT, payment processing, logistics, warehousing).

  • Business and marketing partners for promotional and operational purposes.

  • Government authorities when required by law.

  • Business transactions, such as mergers or acquisitions.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to operate and improve the platform.

For more details on how Shopify handles your personal data and your rights under applicable laws, please visit:
๐Ÿ”— https://privacy.shopify.com

Your Rights

Depending on your place of residence, you may have the right to:

  • Access your personal information.

  • Request deletion or correction of your data.

  • Request a copy of your data (data portability).

  • Object to processing or withdraw consent.

To exercise your rights, please contact us using the details below.

๐Ÿ“ฉ Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise your rights, please contact us at:
โœ‰๏ธ support@grace-edward.com

For the purposes of applicable data protection laws, Grace & Edward is the controller of your personal information.